terms & Conditions

GENERAL TERMS AND CONDITIONS

You have to accept these terms and conditions upon your bookings and payment

Bookings are only confirmed upon payment received and the tour requirements, e.g tour numbers, are met 

All photos taken by Coral Coast Tours are the property of Coral Coast Tours and as such can be used as advertising or on-sold unless stated prior to these actions by the subject in the photo or photos to Coral Coast Tours personal.

Coral Coast Tours reserves the right to refuse/ cancel bookings

Coral Coast Tours is an English-speaking company and as such can not interpret any of the safety speeches or allow non speaking English personal on tours, allowing them to operate vehicles.

Booking Agents are to add commission to all prices listed

Min numbers or payments apply to all tours and transfers

All Waivers must be completed without amendment.

4X4 tracks are not in our control and can be rough and corrugated; you do this at your own risk. We recommend that if you are pregnant or have back issues, you do not do these tours unless prior discussion with team members.

SURCHARGES

All credit card payments direct to Coral Coast Tours attract a 1.2% surcharge & efpos 0.18%. This is adjusted automatically by TYRO.

 

Public holidays can be subject to a 10% surcharge for tours if CCT decide to charge.

Cancelation policy

In case of You Cancel

Be mindful you could be cancelling another person’s tour

31 days or more 90%-100% refund

48 hours to 30 days 75% refund

24 hours up to 48 hours 50% refund

24 hours or less no refund

ALCOHOL  / DRUG POLICY 

Turning up for the tour intoxicated above the legal limit of BAC  0.5, we reserve the right to ask you to take a BAC test prior; refusal will result in an instant cancellation. NO REFUND Applicable. If we believe you are under the influence of drugs, we reserve the right to cancel your tour; no refund applicable.

If your seats can be onsold, meaning all seats are full for that tour

full refund will be offered.

Medical reasons must present a medical certificate stating the person is unfit for the tour from the Coral Bay Nursing Post if you are in Coral Bay. This does not mean a full refund will be applied and is still subject to our cancellation times, especially if it cancels a tour.

In Case  We Cancel

100% before tour commencement

10%- 90% commenced tour pending distance and time travelled on tour in fairness to you, we will discuss this or if possible, place you on another tour, which will incur a cost. In some refund cases, it will be the difference between our tours eg. 1 hour or 2 hour tour.

3rd Party Bookings

Coral Coast Tours reserves the right to cancel

Reschedule  fees

Coral Coast Tours reserves the right to charge a reschedule fee. If the tour that has been rescheduled is not confirmed and is then cancelled due to lack of numbers,  a refund % of up 50% will apply.

We will endeavour to try to sell your seats to avoid any surcharge; this is all seats available on that tour are sold.